Terms & Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the website, products, and services provided by Dhatuveda (the “Site”, “we”, “us”, or “our”). By accessing our website, purchasing our products, or booking our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our Services.
Our Services include the sale of Ayurvedic products, wellness solutions, and online or offline consultations. You agree to use the website only for lawful purposes and in a manner that does not violate any applicable laws or regulations or infringe the rights of others.
To place orders or book consultations, you may be required to provide accurate personal and contact information. You are responsible for ensuring that all information provided is correct and up to date. We reserve the right to refuse or cancel orders if inaccurate, incomplete, or suspicious information is provided.
All products and services listed on our website are subject to availability. We reserve the right to modify, discontinue, or update any product, service, pricing, or content without prior notice. While we strive for accuracy, errors in product descriptions, pricing, or availability may occur, and we reserve the right to correct such errors and cancel affected orders if necessary.
Payments for purchases and services must be made through our approved payment methods, including Razorpay and other supported gateways. By making a payment, you authorize us and our payment partners to process your transaction securely. We do not store your card or banking details on our servers. All transactions are subject to successful authorization by your bank or payment provider.
Shipping and delivery timelines provided on the website are estimates and may vary due to location, courier services, or unforeseen circumstances. We are not liable for delays caused by third-party delivery providers. Once the order is handed over to the courier or transporter, we shall not be liable for any loss, damage, leakage, or delay in transit. Risk of loss or damage to products passes to you upon delivery.
All returns, cancellations, and refunds are governed by our Refund and Cancellation Policy available on the website. By placing an order or booking a consultation, you agree to the terms stated in that policy.
Consultations provided through Dhatuveda Wellness are intended for Ayurvedic wellness guidance and general health support only. They do not replace professional medical advice, diagnosis, or emergency treatment. You agree to consult a qualified healthcare provider for serious or urgent medical conditions. We are not liable for any decisions made based on consultation advice or information provided through our Services.
All content on this website, including text, images, logos, graphics, formulations, and branding, is the intellectual property of Dhatuveda and is protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute, or use any content without our written permission.
You agree not to misuse the website, attempt unauthorized access, interfere with security features, introduce malicious software, or engage in fraudulent or harmful activities. Any such actions may result in termination of access and legal action.
To the fullest extent permitted by law, Dhatuveda shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our total liability, if any, shall not exceed the amount paid by you for the specific product or service in question.
We may update or modify these Terms at any time without prior notice. Continued use of the website or Services after changes constitutes acceptance of the updated Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Mansa, Punjab, India.
If you have any questions about these Terms, please contact us at: dhatuvedahealthcare@gmail.com